1. Information We Collect
We collect different types of information to provide you with our services effectively and securely. These include:
a. Personal Information
We may collect personal information, such as:
- Full name
- Contact information (email address, phone number)
- Date of birth
- Emergency contact details
- Health insurance information
- Demographic information
b. Health and Medical Information
As a mental health facility, we collect and maintain confidential health and medical records, including:
- Mental health history
- Treatment plans and progress notes
- Diagnoses and medication information
- Therapy session notes and assessments
- Emergency and crisis information
c. Website Usage Data
We may automatically collect information about your interaction with our website through cookies and tracking technologies. This can include:
- IP addresses
- Browser types and versions
- Pages viewed and actions taken on the site
- Date and time of your visit
This data is used to improve our website functionality and enhance user experience.
2. How We Use Your Information
We use your information for the following purposes:
- To provide services: We use your personal and health information to provide the necessary care and treatment, including scheduling appointments and maintaining treatment records.
- To communicate with you: We may use your contact information to send appointment reminders, updates, or other information related to your treatment.
- To improve our services: We analyze website usage data to enhance our site functionality and user experience.
- Legal and compliance purposes: We may use your information as required to comply with legal obligations, including maintaining records for regulatory compliance.
3. How We Protect Your Information
We take reasonable measures to protect your personal and health information. These include:
- Encryption: All sensitive information (including medical records) is encrypted during transmission and storage.
- Access Control: Only authorized personnel have access to sensitive data. All employees are trained on confidentiality practices and privacy policies.
- Physical Security: Our facility is secured with appropriate physical measures to safeguard patient records.
- Regular Audits: We regularly audit our systems to ensure compliance with privacy and security standards.
4. Sharing Your Information
We do not share your personal or health information with third parties except in the following circumstances:
- With your consent: We may share your information with third parties (such as family members, healthcare providers, or insurance companies) only if you provide explicit consent.
- For treatment purposes: We may disclose information to other healthcare professionals involved in your care, such as therapists or psychiatrists.
- For legal or regulatory reasons: We may disclose your information to comply with legal obligations, such as in response to a subpoena, court order, or regulatory request.
- Third-party service providers: We may share your information with trusted vendors and service providers who assist in operating our website or providing our services. These third parties are bound by confidentiality agreements.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to collect usage data and improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site. You can control your cookie preferences through your browser settings.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal and health information, including:
- Right to access: You have the right to request a copy of the personal and health information we hold about you.
- Right to correction: If your information is incorrect or incomplete, you may request that we correct it.
- Right to deletion: You may request that we delete your personal data, subject to legal and regulatory obligations.
- Right to withdraw consent: If you have previously consented to the processing of your information, you may withdraw that consent at any time.
- Right to restrict processing: In certain circumstances, you may request that we limit the processing of your personal data.
To exercise any of these rights, please contact us using the information provided below.
7. Retention of Information
We retain your personal and health information for as long as necessary to provide you with services, comply with legal obligations, resolve disputes, and enforce our policies. When we no longer need your data, we will securely dispose of it.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on our website and indicate the effective date of the revision.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Aftermath Mental Health Facility
50d Audubon Road
Wakefield, Massachusetts 01880
Phone: (781) 587-3636
